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Service Technician – Pampa, Texas

Job Purpose: To inspect, maintain, and repair automobiles that run on electricity, gasoline, or alternative fuels like ethanol. Execute basic care maintenance like tire rotations and oil changes, diagnosing complex problems, and planning and executing vehicle repairs.

Job Duties:

Receive repair orders from dispatcher and take to stall area.
Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
Diagnose cause of any malfunction and perform repair.
Communicate with parts department to obtain needed parts.
Save and tag parts if the job is under warranty or if requested by the customer.
Examine the vehicle to determine if additional safety or service work is required.
Notify service advisor immediately if additional work outlined is not needed or required.
Notify service advisor immediately if repairs cannot be completed within the time promised.
Document work performed.
Road-test vehicles when required or refer to the test technician, keeping in mind that the customer vehicle should not be used for personal errands.
Supervise work of any apprentice technicians as assigned.
Attend factory-sponsored training classes.
Keep abreast of factory technical bulletins.
Ensure that customers’ cars are kept clean.
Keep shop area neat, clean, and be able to account for all dealership-owned tools at all times.
Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes.
Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

Ability to identify the problem quickly.
Good knowledge of automobiles.
Effective analytical and communication skills.
Good reading, computer, and mathematics skills.
Ability to learn new technology and repair and service procedures and specifications.
Should be able to operate electronic diagnostic equipment.
Job Requirements

Must have at least a high school diploma/GED
Technical degree preferred
ASE certifications preferred
Minimum of 1 year in service department
Enjoy working in a fact paced environment
Able to lift up to 50 pounds
Able to work on your feet for extended periods of time
All applicants must be able to pass pre-employment testing to include background checks, drug test, credit report, and valid driver license
Basic Computer skills
Positive, friendly attitude, along with a customer service mentality
Group Sponsored Benefits:

Group health insurance
Starts first day of the month following 120 days of continous service
Co pays $200.00 towards cost of premimums for non-tenured employees
Co pays $250.00 towards cost of premimums for tenured employees
401k retirement plan
May elect to defer up to 15% of their pay following 90 days of conitnous service
You may enter the plan on either the 1st day of the quarter following 90 days or the 1st day of any quarter thereafter.
The dealership does not match employee contributions
Life insurance
Co pays $10,000 per employee that has medical insurance
If you elect for life insurance your initial amount cannot be greater than 5x your annual income
Employee voluntary benefits:
Aflac- disability insurance, accident insurance
Colonial- accident, cancer, hospitalization insurance

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